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Axionac transforms the way you manage IT by eliminating the complexity of overseeing scattered devices. Whether you’re at your desk, on the move, or halfway across the world, you can monitor, control, and troubleshoot workstations, servers, and network devices from a single platform — keeping your environment running smoothly no matter where you are.

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Getting Started

Verifying the agent is connected

After installing the agent, confirm the device is reporting in. Learn what a healthy connection looks like and what to check if a device stays offline.

Once the agent is installed on a device, it checks in with the backend and appears in your dashboard within a minute or two.

Signs of a healthy connection

  • The device shows as Online with a recent "last seen" time.
  • Activity and status data begin to appear for that device.

If a device stays offline

  • Confirm the device has internet access and can reach the Axionac backend host and port.
  • Check that the agent service is running on the device.
  • Make sure the install token or organization code used during setup matches this organization.

Still stuck? Reinstall with a fresh installer from the dashboard, which carries the correct server address and token.

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