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MonthlyAnnualSave up to 20%
Starter
For small teams getting started with employee monitoring.
$5 / user / month
$25 billed monthly for 5 seats
Up to 50 users
- Up to 50 users
- Activity monitoring
- Basic reports
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Pro
Advanced monitoring and risk management for growing teams.
$9 / user / month
$45 billed monthly for 5 seats
Up to 500 users
- Up to 500 users
- Insider risk scoring
- DLP policies
Enterprise
Full platform with unlimited scale and premium support.
$19 / user / month
$95 billed monthly for 5 seats
Unlimited users
- Unlimited users
- SSO integration
- Dedicated support
Compare RMM plans
76 features across 9 categories.
| Feature | Starter | Pro | Enterprise |
|---|---|---|---|
| Monitoring & Visibility | |||
| Device DashboardFleet-wide view of every managed endpoint with online/offline status, health rollups, and drill-down to any device. | |||
| Live Performance MetricsCPU, memory, disk, and uptime sampled continuously, with a 10-second live mode and 15-minute to 24-hour history windows. | |||
| Hardware InventoryFull hardware profile per device — CPU, RAM, disks, motherboard, BIOS, chassis type — refreshable on demand. | |||
| Software InventoryEvery installed application with version and publisher, so unauthorised or outdated software is visible across the fleet. | |||
| Running ProcessesLive process list per device with CPU and memory attribution to identify runaway or unexpected processes. | |||
| Windows ServicesEnumerate services with start type and running state to catch stopped services that should be running. | |||
| Logged-in UsersWho is signed in on each endpoint, including session type and idle state. | |||
| Network Interface MonitoringPer-adapter throughput samples and interface details to spot saturated links or unexpected connections. | |||
| Printer InventoryInstalled printers per device with driver and port detail, plus a remote test-print action. | |||
| Event Log CollectionPull Windows event logs on demand by channel and severity for troubleshooting without touching the device. | |||
| Device History TimelineChronological record of every lifecycle event for a device — enrolment, reinstall, uninstall, status flips. | |||
| Diagnostic LoggingToggle verbose agent logging per device and download the resulting logs when investigating an issue. | |||
| Registry EditorBrowse, search, and read Windows registry keys and values remotely for advanced diagnostics. | |||
| Remote Access & Control | |||
| Remote TerminalMulti-tab interactive shell on any endpoint, Windows-Terminal style, over an authenticated WebSocket. | |||
| Device Chat & MessagingTwo-way chat with the signed-in user on an endpoint, with typing indicators and persistent chat sessions. | |||
| Screen SnapshotsCapture a still image of any connected display on demand without starting a full remote session. | |||
| Remote DesktopBrowser-based remote desktop with full keyboard and mouse forwarding — no client install, no VPN. | |||
| File Manager & TransferBrowse the remote filesystem and upload, download, rename, delete, or create folders directly. | |||
| Webcam SnapshotsCapture a still frame from an endpoint webcam on demand, with the real device-side error surfaced on failure. | |||
| RDP File DownloadGenerate a preconfigured .rdp file for an endpoint so a native RDP client connects with no manual setup. | |||
| Send Ctrl+Alt+DelDeliver the secure attention sequence to a remote session so you can reach the Windows lock or login screen. | |||
| Third-party Remote Tool DetectionDetect other remote-access tools running on an endpoint (TeamViewer, AnyDesk, RDP) and surface active sessions. | |||
| Live Webcam StreamingContinuous webcam stream from an endpoint for live verification, not just single frames. | |||
| Remote Session RecordingRecord remote-control sessions to video for compliance, dispute resolution, and training review. | |||
| AxDesks Remote EngineHigh-performance AXRT remote-control engine for Windows endpoints, enabled per tenant, with smoother framerates than the built-in path. | |||
| Device Actions & Power | |||
| Remote Power ManagementReboot, shut down, or power off a single device or an entire device group from the console. | |||
| Lock, Log Off & SleepLock the desktop, sign the console user out, or put the machine into hibernate or suspend remotely. | |||
| Kill ProcessTerminate a named or hung process on an endpoint without disturbing the user's session. | |||
| Service Start / Stop / RestartControl Windows service state remotely to recover a failed service without a full reboot. | |||
| Remote Software UninstallRemove an installed application from an endpoint remotely, including packages with quoted uninstall strings. | |||
| Maintenance ModeSuppress alerting for a device during planned work so scheduled maintenance does not page the team. | |||
| Automation & Scripting | |||
| Script LibraryCentral library of reusable PowerShell, Bash, and batch scripts with a Monaco editor, versioning, and cloning — ships with a built-in starter set. | |||
| Ad-hoc Script ExecutionRun any library script against one device or a whole group immediately and stream back exit codes and output. | |||
| Script Run HistoryEvery execution recorded with target, initiator, duration, exit code, and captured stdout/stderr. | |||
| Scheduled ScriptsCron-scheduled recurring script runs against saved device targets, driven by the server-side scheduler. | |||
| Patch Management | |||
| Patch ScanningPer-device and fleet-wide missing-patch inventory with severity classification and on-demand rescan. | |||
| Patch DeploymentInstall selected patches on one device or in bulk, with live pending/downloading/installing state. | |||
| Patch Run HistoryAudit trail of every patch run with per-patch result, plus the ability to cancel an in-flight run. | |||
| Patch PolicyOrg-wide patch rules — approval, severity thresholds, and reboot behaviour — applied automatically. | |||
| Endpoint Protection | |||
| Antivirus Status MonitoringContinuous AV health check per endpoint — engine state, definition age, real-time protection, last scan. | |||
| On-demand Antivirus ScanTrigger quick, full, or custom scans remotely and track scan progress and results per device. | |||
| Threat Detection & QuarantineOrg-wide threat feed from endpoint AV with per-threat quarantine, remove, and allow actions. | |||
| Firewall Profile ControlRead and set the active Windows firewall profile on an endpoint from the console. | |||
| UAC ControlInspect and change User Account Control level remotely to enforce a consistent security baseline. | |||
| Auto-ticket on Threat DetectionAutomatically open a service-desk ticket when an endpoint reports a threat, so nothing is missed. | |||
| Backup & Recovery | |||
| Backup JobsDefine scheduled file-level backup jobs per device or group with retention rules and target selection. | |||
| On-demand Backup RunTrigger any backup job immediately outside its schedule, with the control disabled while the device is offline. | |||
| Backup Run HistoryPer-run outcome, size, duration, and error detail for every backup executed. | |||
| Restore from BackupRestore a full backup run or selected files back to the original device, tracked as its own restore run. | |||
| Encrypted Backups & BrowseBackups encrypted with a per-org key, browsable as a file tree so individual files can be extracted without a full restore. | |||
| Alerting, Policies & Structure | |||
| AlertsCentral alert queue with acknowledge and resolve workflow, severity, and device context. | |||
| In-app Notification InboxPer-user notification bell with unread counts and mark-all-read, so alerts are not email-only. | |||
| Sites & Device GroupsOrganise endpoints into sites and groups, with group-level actions and inherited configuration. | |||
| Alert RulesCustom threshold and condition rules that decide what raises an alert, evaluated server-side. | |||
| Notification ChannelsRoute alerts to email and webhook destinations, each testable from the console before you rely on it. | |||
| Content Tags & Device TagsFree-form tagging of devices and content for filtering, grouping, and targeted policy application. | |||
| Device ProfilesReusable configuration profiles applied to devices so a new endpoint inherits the right settings automatically. | |||
| Policy BundlesHierarchical policy bundles with inheritance and targeting by device type, OS, or manufacturer. | |||
| Policy Profile TypesMonitoring thresholds and device-configuration profiles that compose into policy bundles. | |||
| Customer OrganizationsMulti-level customer hierarchy for MSPs managing endpoints across several end-customer organisations. | |||
| Service Desk, Reporting & Admin | |||
| Team & InvitationsInvite technicians by email, resend or revoke invitations, and manage the org's user list. | |||
| Two-Factor AuthenticationTOTP two-factor auth for every console user, with recovery backup codes and per-org enforcement. | |||
| Agent InstallersSingle-file native installers per platform, cryptographically signed and served over expiring download links. | |||
| Onboarding Checklist & Setup GuideGuided first-run checklist and setup guide so a new organisation reaches a monitored fleet without help. | |||
| Training VideosIn-product video library covering deployment and day-to-day operation, curated centrally. | |||
| Multi-OS SupportAgent coverage across desktop and server operating systems. | |||
| Roles & PermissionsCustom roles built from a granular permission catalog spanning every module, with view/edit/delete per resource. | |||
| Login Device ManagementSee every browser and device with an active console session and revoke any of them remotely. | |||
| Login Lockout PolicyPer-org failed-login thresholds, attempt window, and lockout duration to blunt credential stuffing. | |||
| Audit Log & CSV ExportAppend-only record of every meaningful action with actor, target, and IP, filterable by namespace and exportable. | |||
| TicketsBuilt-in service desk with ticket queues, assignment, priority, and status workflow. | |||
| Ticket Comments & AttachmentsThreaded comments and file attachments on tickets so the full history lives with the ticket. | |||
| Scheduled ReportsRecurring reports generated server-side and delivered by email to any recipient list. | |||
| Mass DeploymentSilent-install scripts for deploying the agent at scale through existing management tooling. | |||
| SSO IntegrationSAML and OIDC single sign-on with Okta, Entra ID, Google Workspace, and other identity providers. | |||
| Dedicated SupportNamed customer success contact, priority support channel, and hands-on onboarding assistance. | |||